Changepoint

Xcelligent provides our Project Management process knowledge to the strength and capability of Changepoint’s governance tool. For companies seeking a comprehensive IT Governance tools, Changepoint is the industry leading tool.

Compuware Changepoint provides an integrated view of IT—a view that allows you to effectively manage your projects, applications, people and client relationships. Compuware Changepoint enables CIOs to align and manage IT portfolios, improve organizational effectiveness and enhance the quality of IT service delivery. With greater control over IT processes, visibility into key portfolios and a focus on quality throughout service delivery, you can deliver direct results to the bottom line—and greater value to the business.

Changepoint's comprehensive web-based client portal creates a standard "front door" through which all IT requests are gathered, evaluated, categorized and prioritized according to your organization's business objectives. Using Changepoint, demand types are configured to support your business model, and you can gain greater control over information that contributes to deciding which work is worthy of consideration. As requests are acted upon, Changepoint provides you the ability to capture time spent on each request, providing significant visibility into the costs associated with this request-driven type work, without the need to create a project. In addition, the solution allows you to define and report on SLA commitments by customer or by application, including escalation options.

Many IT organizations are also adopting a Project Portfolio Management (PPM) discipline to help balance and align their portfolios with corporate objectives. Changepoint spans the entire life cycle of portfolio management; from the initial investment planning and resource allocation through work execution and ongoing assessment to provide support for your full IT governance process