Information Architecture

Our IA consultants provide a blueprint for how a web or software application will function in the context of user interactions. Our information architects work with customers to understand the uses of their applications or sites, and the hierarchy of the information to be presented to users. Clearly understanding both the target users and the goals of the site allows Xcelligent to create a user-task matrix, one of the key components of Information Architecture. This ensures that above all else our customers' sites and applications fulfill their core business objectives. Our goal is to help you structure your applications or intranet so that clients and staff can find information quickly and logically.

Creating usable information architecture:

• helps users to find the information they are looking for;
• exposes users to additional information; and
• assists users in making decisions.

We provide the following services to create or improve your information systems:

• Information needs analysis - It is important to ensure that business goals and user information needs are well understood and aligned. We capture user's information needs via contextual interviews, discussing their current goals, tasks and information needs in the context in which they work.
• Information Architecture - We can assist you in creating an information structure for your site. We combine the information needs of users, the business goals of the system and the available content with our extensive understanding of site design and information management.
• Metadata - Metadata is 'information about information' and is essential to the management of large sites. We can help you to identify your metadata needs and create controlled vocabularies that describe your information.
• Enhancing content management systems - Content management systems offer a diverse range of advanced capabilities. By applying our information architecture skills, we can assist you to design innovative ways of managing and publishing content to a corporate intranet.