Vendor Management Services

There has been a general trend toward centralized procurement in an effort to streamline process, reduce administration and improve quality. These clients are faced with issues on how the company can:

• Track resources across multiple environment
• Leverage buying power to get the most out of contractor spending
• Establish goals for the strategic use of consultant expenditures
• Create reporting to measure spending, allocation and key initiatives
• Set, measure and track key measurements and ratios
• Retain knowledge obtained by consultants
• Monitor and maintain contractor performance
• Effectively streamline the process of hiring consultants
• Objectively identify and retain top talent
• Reduce administration costs associated with vendor management

Our clients have looked to Xcelligent to manage their extended workforce, effectively track spending, and project future needs for these resources. Xcelligent has significant experience working large organizations to create strategies to manage the extended workforce and minimize our clients' costs of doing business with multiple vendors.

Xcelligent has helped our clients improve their ROI through external and internal cost reductions. . Xcelligent also has a full suite of reports that can assist senior management in the development of strategies that maximize the ROI on consultants spending. The suite of reports is separated into four categories:

• Managers reports –Monitors managers satisfaction of process, measures cycle times and ratios for individual managers, and reports on individual managers spending
• Financial reporting – Allows senior manager to set goals and measure actual spending against those goals. These reports also provide historical data on dollars spent, backlog, administration, and allocation
• Consultant reports – These reports detail individual and aggregated satisfaction and performance levels. This category is an essential tool in developing targets for training, budgets, strategic skill acquisition and retention, job satisfaction, skill level and innovation.
• Vendor reports – These reports detail compliance, performance, adherence to best practices, response times and billing by individual vendors and collectively. reduced number of full time purchasing agents

Our model combines the day-to-day management of a vendor-on-premise process, with the strategic planning and resource allocation of a PMO. The result of this unique offering is a detailed assessment of each vendor’s past performance, as well as, the coordination and strategic planning for future resources and projects. Xcelligent’s approach allows our clients to monitor consultant performance for the purpose of identifying, retaining and hiring the best-in-class consultants.